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Comparison

Denser vs Chatbase vs Wonderchat

All three build an AI chatbot from your content. Two things set Denser apart: every answer is cited to its source, and a single chatbot holds your whole knowledge base while staying accurate, powered by the open-source Denser Retriever.

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Why teams switch to Denser

  • Every answer is cited

    Denser links each answer to its exact source, so your team and customers can verify it. Neither Chatbase nor Wonderchat supports citations, so there is no built-in way to check what they say.

  • Room for your whole knowledge base

    One Denser chatbot holds up to 5 GB, over 100× Chatbase’s 40 MB cap and far beyond Wonderchat’s ~100 pages. Enterprise scales to 50 GB, with accuracy intact.

Compared, feature by feature

FeatureDenser.aiChatbaseWonderchat
Source citations
Every answer cited to its exact source
Not supportedNot supported
Content per chatbot
Up to 10,000 pages / 5 GB — 100,000 pages / 50 GB on Enterprise
Up to 40 MB per chatbotUp to 100 webpages or 500K characters
Accuracy at scale
Holds across hundreds of thousands of pages
Can degrade as content growsCapped by a small content limit
Retrieval technology
Open-source Denser Retriever: keyword + vector search + ML reranking
Standard vector searchNot publicly disclosed
Data sources
Website crawl, PDFs, and docs
Uploaded files and websitePDFs, URLs, Zendesk, past tickets
Best for
Accurate, cited answers at scale
Simple Q&A botsSupport-ticket automation

Why Denser is more accurate

Powered by the open-source Denser Retriever

Denser answers are retrieved by the Denser Retriever, our open-source (MIT) retrieval engine that combines keyword search, vector search, and ML reranking. On industry benchmarks (MTEB), this hybrid approach beats standard vector-search baselines, so answers stay accurate even across hundreds of thousands of pages, and every one is cited to its source.

Explore Denser Retriever on GitHub

Frequently asked questions

Do Chatbase and Wonderchat support source citations?

No. Neither Chatbase nor Wonderchat cites the source of an answer, so there is no built-in way to verify what they say. Denser cites every answer to its exact source passage, which reduces hallucinations and is essential for support, compliance, and regulated industries.

How much content can each chatbot hold?

A Denser chatbot indexes up to 10,000 pages or 5 GB on standard plans, and up to 100,000 pages or 50 GB on Enterprise. Chatbase indexes up to 40 MB per chatbot, and Wonderchat up to 100 webpages or 500K characters. Denser holds over 100 times more content than Chatbase per chatbot.

Why is Denser more accurate?

Denser retrieves answers with the open-source Denser Retriever, a hybrid of keyword search, vector search, and an XGBoost reranker that beats standard vector-search baselines on industry benchmarks (MTEB). That accuracy holds even across hundreds of thousands of pages, where simple vector search tends to degrade.

Is Denser a good Chatbase or Wonderchat alternative?

Yes, especially if cited answers and scale matter to you. Denser cites every answer, holds far more content per chatbot, and stays accurate as your knowledge base grows.

Where can I deploy a Denser chatbot?

On your website as a widget or inline frame, in Slack and WhatsApp, through WordPress and Shopify, or anywhere via the REST API and TypeScript and Python SDKs.

See the difference for yourself

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