Voice AI Agent
Deploy a voice AI agent trained on your documents in minutes. Connect your existing Twilio or Vapi number, customize how it speaks, and give customers accurate answers without keeping your team on the phone.
Bring your own number. Use the knowledge you already have. Live in minutes.
Incoming on Support
+1 (415) 555-0198
Caller
Can I return an order after 30 days if it is still unopened?
Yes. Unopened items can be returned within 45 days with the original receipt.
Customer proof
2k+
active teams
24/7
support coverage
50%
fewer tickets
City of San José
Onondaga County
EOS Australia
Portfoliobox
Upsiide
Valk WeldingCity of San JoséOnondaga CountyEOS AustraliaPortfolioboxUpsiideValk WeldingLive in minutes
Add voice to the support system you already run. No separate knowledge base and no new phone number required.
Upload documents, add website pages, or use an existing Denser knowledge base. Your voice agent answers from the content you approve.
Use your existing Twilio number or connect through Vapi. You keep control of your telephony provider and phone number.
Set the greeting, instructions, tone, and follow-up rules. Test the experience, then start answering calls.
Use your existing voice stack
Denser works with Twilio and Vapi, so you can add AI without replacing the phone infrastructure you already use.
Point your number’s incoming-call webhook to your Denser agent. Your number stays in your Twilio account.
Connect Denser to a Vapi assistant, use a Vapi number, or bring your own number over SIP.
Your provider runs the call. Denser retrieves the right information and generates the answer.
Built on your content
Denser searches your approved documents before answering. Customers hear responses grounded in your products, policies, and support material—not improvised information.
Connected knowledge
Return Policy.pdf
12 pages
Product Help Center
186 pages
Shipping & Delivery.docx
8 pages
Customer asks
“When will my replacement arrive?”
Voice answer
Replacements ship within one business day and typically arrive in three to five days.
Sound like your brand
Customize the greeting, prompt, tone, instructions, and follow-up behavior so the agent represents your company consistently.
Voice experience
Support line · Published
Greeting
Agent instructions
Test call
Northstar support
Connected · 00:24
Nothing disappears after the call
Voice conversations are saved in Denser Chatlog and converted into customer tickets. Review what the customer asked, assign an owner, and follow up offline without asking them to repeat everything.
Call completed
+1 (415) 555-0198 · 3m 42s
Customer
I need to change the address on an order.
Voice agent
I’ll have the support team follow up securely.
New ticket · Phone
Customer needs an address change for an order already placed. Secure verification required.
The conversation stays attached to the customer request.
Every call enters the same queue as your other channels.
Assign work and respond when a person is actually needed.
One agent, many call types
Resolve repeatable questions immediately and preserve a clean handoff for everything else.
Answer questions about features, compatibility, pricing, and availability from approved product content.
Walk callers through common setup and troubleshooting steps without putting them on hold.
Explain shipping, returns, warranties, scheduling, and company policies consistently.
Help callers while your team is offline and create tickets for anything that needs follow-up.
Embed Denser on your website, or deploy it to WordPress, Slack, WhatsApp, Telegram, and Shopify, so every cited answer reaches customers wherever they already are. No code required.
Questions
Yes. Connect an existing Twilio number, or use Vapi with a Vapi number or a number you bring over SIP. You keep control of your telephony account while Denser powers the answers.
Denser supports Twilio and Vapi. Both platforms manage the phone connection while Denser provides knowledge-grounded responses.
Use website pages, PDFs, Word documents, presentations, plain text, and your existing Denser knowledge bases.
If your content and phone number are ready, you can connect, configure, test, and deploy a voice agent within minutes.
Yes. Customize its greeting, instructions, tone, response style, and rules for handling questions or creating a follow-up ticket.
Yes. Voice conversations appear in Denser Chatlog, and calls become customer tickets so your team can assign an owner, track the request, and follow up offline.
Yes. Voice and website agents can answer from the same Denser knowledge base, keeping information consistent across channels.
The conversation becomes a ticket with its context attached, giving your team a clear follow-up task without making the customer start over.
Take the next call
Connect your documents, bring your phone number, and deploy an AI agent that answers customers and keeps every follow-up organized.
Start free. Connect with Twilio or Vapi.
