Insurance chatbot
An AI customer service agent for carriers, agencies and brokers. It walks policyholders through claims, explains coverage, discounts and billing from your own content, captures quote requests, and hands the rest to a licensed agent.
Free to start. No credit card. Live in minutes.
Meridian Oak Insurance (Demo)
Hi! I'm Meridian Oak's virtual assistant. I can help with claims, coverage, billing and policy changes.
Built with Denser on a sample knowledge base. Ask it anything a customer would.
Meridian Oak is a fictional insurer. Ask about claims, coverage or discounts.
Customer proof
2k+
active teams
24/7
support coverage
50%
fewer tickets
City of San José
Onondaga County
EOS Australia
Portfoliobox
Upsiide
Valk WeldingCity of San JoséOnondaga CountyEOS AustraliaPortfolioboxUpsiideValk WeldingReal questions, cited answers
Insurance questions come at the worst moments: after an accident, before a renewal, when a bill looks wrong. The agent answers from your claims guides, coverage pages and billing FAQs, and cites the source.
“How do I file a claim?”
Make sure everyone is safe, then report the claim in the app, online or on the 24/7 claims line. Have your policy number, photos and the other driver's details ready. An adjuster contacts you within 1 business day.
Source: Filing a claim
“Does home insurance cover flooding?”
Standard home policies don't cover flood or earthquake. Flood coverage is available separately through the National Flood Insurance Program.
Source: Home and renters insurance
“What discounts can I get?”
Bundling home and auto saves up to 20%, a clean 3-year record up to 15%, and paying in full 8%. The DriveWise app can save up to 25% based on how you drive.
Source: Discounts
“What happens if I miss a payment?”
There's a 10-day grace period after the due date. After that the policy may be cancelled for non-payment, and you'll get a notice first.
Source: Billing and payments
What it is
An insurance chatbot answers policyholders' and prospects' questions about claims, coverage, billing and quotes at any hour. Denser's insurance AI chatbot answers from your own policy content with citations, captures quote requests and hands policy-specific questions to a licensed agent.
Explains how to report a claim, what to have ready and what happens next, any time of day.
Answers what a policy type covers and excludes from your published coverage pages, with citations.
Captures names, emails and what the visitor wants to insure, and books a call with an agent.
Covers payment options, grace periods, ID cards and how to add a driver or vehicle.
Policy-specific questions become a ticket for your team with the full conversation attached.
Answers policyholders in their own language from the same knowledge base.
Pick a channel
Add the insurance chatbot to your website, connect your service inbox or answer calls. Every channel uses the same approved content.
A floating bubble on any page, or an inline frame that sits inside your layout.
Every channel writes into the same chat logs, and any conversation the AI cannot finish hands off to your team. See how Helpdesk works
Guardrails
An insurance AI chatbot must not promise what a policy doesn't say. Denser stays inside your content and hands off when a question needs a licensed agent.
How Denser protects your dataSet it up
Point Denser at your website, or upload coverage guides, claims instructions and billing FAQs.
Decide which questions go to a licensed agent, and connect your helpdesk or Cal.com for callbacks.
Add it to your website with one script tag, then review conversations and fill the gaps it reports.
Insurers and agencies use them to guide policyholders through reporting a claim, explain coverage and discounts, answer billing questions, capture quote requests and route policy-specific questions to licensed agents, around the clock.
It can guide policyholders through reporting a claim and explain what happens next. Filing, approving or paying a claim stays with your claims system and adjusters.
Denser can capture quote requests and book a call with an agent. To return live quotes, connect your rating API as a custom action.
Yes. Agencies can train it on the carriers and products they sell and use it to capture leads and answer service questions after hours.
Denser's Free plan includes 50 chatbot queries every 30 days with no card required. Paid plans start at $39 a month. See the pricing page for current plans.
Build an insurance chatbot on your own coverage and claims content in minutes.
No code. Free to start. Cancel anytime.
