Customer support
Answer policy, product, and troubleshooting questions before they become tickets.
Website Chatbot
Denser answers website visitors from your content and cites every source. One knowledge base powers your help page, inbox, phone line, and API. It also works as an AI support agent with human handoff.
Free to start. No credit card. Live in minutes.
Denser AI
Online
Powered by DenserAI
Customer proof
2k+
active teams
24/7
support coverage
50%
fewer tickets
City of San José
Onondaga County
Portfoliobox
Upsiide
Valk Welding
City of San José
Onondaga County
Portfoliobox
Upsiide
Valk Welding
Chatbots
Point Denser at your website, PDFs, and docs. It answers with citations, scales to your whole knowledge base, and tells you exactly where it still needs help.
Grounded answers
Denser retrieves from the website pages and documents you approve before it responds. That makes answer quality inspectable and gives your team a practical way to improve it.
Each grounded answer can link to the source passage, so visitors and your team can check the information behind it.
When the answer is not in your approved sources, the chatbot can say so and route the question instead of filling the gap.
See unresolved questions and conflicting sources, then improve the content that powers future answers.
No-code setup
Set your chatbot's name, theme, and lead form, pick your AI model, and watch the live preview update as you go. When it's ready, copy one snippet, or click Deploy to Website.
Paste your site URL. Denser crawls and indexes every page, and you can add PDFs, Word, PowerPoint, and plain text on top.
Ask real questions in the live preview and check the citation behind each answer. Tune the prompt, theme, and lead form before anyone sees it.
Copy one snippet onto your site. Every other channel is then one switch away.

Where it fits
Start with the visitor questions your existing content can answer reliably. Add lead capture or support handoff after the chatbot has delivered value.
Answer policy, product, and troubleshooting questions before they become tickets.
Answer buying questions first, then collect details or book a meeting when intent is clear.
Give users a conversational route through technical guides, release notes, and help content.
Search across website pages and uploaded files without making visitors guess the right keyword.
Human handoff
Denser can offer live takeover when a teammate is available or create a helpdesk ticket with the transcript and visitor context attached. Customers do not have to repeat the conversation.
Explore the AI support agent workflowEscalation includes
Deploy everywhere
Chat widget, help page, email, API, and phone - same knowledge base, same citations, same agent, wherever the question shows up.

Channels
Each one is a switch in the same dashboard. Turn on what you need - the knowledge base does not change.
A floating bubble on any page, or an inline frame that sits inside your layout.
Every channel writes into the same chat logs, and any conversation the AI cannot finish hands off to your team. See how Helpdesk works
Embed Denser on your website, or deploy it to WordPress, Slack, WhatsApp, Telegram, and Shopify, so every cited answer reaches customers wherever they already are. No code required.
Denser Chat has been a game changer for us. It intelligently handles many of our customers' frequently asked questions, reducing customer support tickets by approximately 50%. This has freed up our marketing team to focus on more meaningful, high-value work.
Questions
Paste your site URL so Denser can crawl and index it, test the answers in the dashboard, then copy one embed snippet into your site. It works with WordPress, Shopify, Wix, Squarespace, Webflow, or any HTML page, with no code required.
Your website pages, plus PDFs, Word and PowerPoint files, and plain text. Denser crawls your site automatically and combines every source into one knowledge base.
Denser uses retrieval-augmented generation (RAG): it finds the relevant passage in your own content first, then answers from it and links the citation. If the answer is not in your content, it says so instead of guessing.
Yes. Turn on the lead form to collect a visitor's name, email, and any custom fields mid-conversation, then export them or sync them to your CRM.
Customize the widget's name, logo, colors, and greeting in the dashboard so the chatbot looks like a natural part of your site.
A single Denser chatbot indexes hundreds of thousands of pages and up to 50GB of content, with three-layer retrieval that stays accurate at that scale.
Website chat as a bubble or an inline frame, a hosted help page, your support email, a phone number, and the REST API. It also installs on WordPress, Shopify, Slack, Telegram, and WhatsApp. All of them answer from the same knowledge base.
No. The website widget is one snippet you paste once, and WordPress has a plugin that needs no code at all. The API and the phone channel are the two that expect a developer.
Yes. Denser hosts it by default, and generates the rewrite rules for your host - Next.js, Netlify, and others - so it can be served at your own URL instead.
You forward a support address to the address Denser gives you. Incoming mail is answered from your knowledge base, with your sender name, signature, and disclaimer on the reply.
Yes, through Twilio or Vapi. On Twilio you point the number's incoming-call webhook at your chatbot and keep the number on your own account. On Vapi you paste Denser's endpoint into your assistant, then buy a number there or bring your own over SIP. Either way the provider runs the call, Denser supplies the answers, and every call appears in your chat logs.
Point Denser at your website, docs, and PDFs. It answers in minutes, every reply cited to its exact source.
No code. Free to start. Cancel anytime.