KB Health
KB Health audits your documents before users ask. It finds conflicting facts, scores each issue by confidence, and links both cited passages so your team can fix the source of truth.
Included in every plan. No setup required.
KB Health
Quality audit for chatbot answers
Source A lists the M8 flange-bolt torque as 25 Nm, while Source B lists 18 Nm for the same fastener.
install-guide.pdf
M8 · 25 Nm
maintenance-manual.pdf
M8 · 18 Nm
Fix source conflict before the chatbot answers from either document.
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Valk WeldingCity of San JoséOnondaga CountyEOS AustraliaPortfolioboxUpsiideValk WeldingSource-grounded retrieval, citations, contradiction checks, lead capture, analytics, and deployment controls in one product system.
Every response links to the exact source passage, so your team and your customers can verify it in one click.
Surface conflicting facts before your users do.
Script, iFrame, React, or REST deploy.
Calendly, forms, Zendesk, and actions.
Lead forms and CRM-ready exports.
Queries, latency, satisfaction, topics.
Contradiction detection
KB Health pairwise-compares passages across your documents and surfaces the conflicts, each with an LLM confidence score and links to both cited sources, so you can fix the source of truth in one place.
Denser cut our research time from about 50 minutes to just a few, a huge boost to our team's productivity.
Questions
Two things. First, it generates a topic map and prose summary of every document in your knowledge base, so you can see what your KB covers at a glance. Second, it pairwise compares passages across documents and flags conflicting facts, whether pricing, dates, policies, or specs, anything that contradicts another source.
An LLM reads passages from across your knowledge base, identifies overlapping topics, and judges whether two passages disagree on the same fact. Each finding ships with a confidence score (0 to 100%), the two cited passages, and a one-line description of the conflict.
Higher means the LLM is more sure the two passages disagree on the same claim. Treat 90%+ findings as real conflicts to fix, 70 to 89% as worth a look, and under 70% as leads that often turn out to be edge cases. You can dismiss any finding with one click.
No. KB Health runs offline as a separate analysis job, so it never sits in the chat request path. Run it on demand, on a schedule, or whenever you upload new documents.
Yes. KB Health works on any Denser knowledge base, whether PDFs, websites, Google Drive, or plain text. There is no separate ingestion step, just click Run from the chatbot dashboard.
Yes. KB Health is part of every Denser plan, including Free. Larger knowledge bases consume more analysis time, but there is no separate license to buy.
Point Denser at your website, docs, and PDFs. It answers in minutes, every reply cited to its exact source.
No code. Free to start. Cancel anytime.
