10 Best Shopify AI Tools to Run Your Store on Autopilot

Keeping up with customer interactions can be one of the most time-consuming parts of running a Shopify store.

But with the right tools, you can automate chats, support, and follow-ups without losing the personal touch your customers expect.

Artificial intelligence tools are built to take care of routine interactions, from responding to frequently asked questions to recommending products based on browsing behavior. They free up your time while making your store feel more responsive and professional.

In this article, we’ll explore the ten best Shopify AI tools designed to automate customer service. You’ll learn how each tool can support different areas of your business, and how the best chatbot for Shopify can improve customer experience.

How AI Tools Drive Growth for Shopify Businesses

With the rise of platforms that generate content and manage customer service, Shopify sellers now have access to solutions that were once only available to large enterprise brands.

According to research, the AI market in ecommerce is projected to reach $164.74 billion by 2030. Shopify is already ahead of the curve, offering integrations that make it easy to apply AI technology to your store.

AI supports growth by improving how you engage with your customers. Using a retail AI chatbot allows you to recommend products based on real-time behavior and handle common service questions without relying on manual responses.

A McKinsey report shows that personalized customer experiences can lead to a 40% increase in revenue. When your customers receive fast and relevant support, they are more likely to complete their purchases and stay loyal to your brand.

AI also helps you make smarter marketing decisions. Ecommerce chatbots allow you to predict customer behavior and tailor campaigns based on buying habits and preferences.

As your business grows, AI tools make it easier to expand without adding more pressure to your team. With the right tools in place, you can run a focused operation while giving your customers a better experience.

10 Best Shopify AI Tools for 2025

Running a Shopify store comes with a lot of moving parts. AI tools can take care of common tasks, help boost sales, and improve how your store works. Here are the ten best Shopify AI tools, with a look at their pros and cons.

1. Denser

Denser is an AI-powered chatbot platform that integrates with Shopify to give the bot direct access to real-time inventory, order data, and product info. It can instantly answer customer questions about stock, orders, and products, providing accurate support around the clock.

Its customer service chatbot uses advanced retrieval-augmented generation (RAG) technology to deliver precise answers with cited sources.

Denser also engages customers proactively, recommends products, and helps qualify sales leads by conversing naturally with visitors.

As a result, it can boost sales and conversion rates by guiding customers and upselling, all while reflecting your brand’s tone and style with customizable chat widgets.

Denser stands out as the best AI website chatbot for ecommerce, offering a comprehensive feature set tailored to Shopify.

It provides instant answers to reduce cart abandonment, supports multi-channel chats for 24/7 customer engagement, and scales as your business grows.

What Makes Denser Stand Out?

Its natural language processing (NLP) capability allows it to understand nuanced shopper queries and deliver personalized responses. Denser’s Shopify integration enables automation of routine tasks like order tracking and inventory management that basic chat apps can’t handle.

The platform also includes advanced analytics where you can track interactions, satisfaction, and conversion metrics to refine the bot’s performance continually. With such intelligent automation, Denser helps save time and ensures customers get instant, informed support.

Ready to power your ecommerce store with a smarter chatbot? Sign up for a free trial or schedule a demo with Denser!

2. Shopify Magic

Shopify Magic works as Shopify’s built-in suite of AI features. It helps Shopify store owners create content and simplify tasks across the platform. It includes an AI assistant for writing product descriptions, email copy, and other store text.

It features a virtual helper called Sidekick to guide you through the Shopify admin. You can quickly generate product descriptions that match your brand voice and stylize product photos with new AI tools.

Image Source: shopify.com

Shopify Magic uses Shopify’s knowledge of your store to produce content that fits your brand. The platform introduced an AI image generator/editor where you can create new product imagery or stylized photos.

However, some users note that customization options are limited. You can’t deeply control the AI beyond choosing the tone or providing hints. Certain advanced features are restricted by plan, such as predictive analytics, which are only available on higher-priced plans.

3. OnModel

OnModel is an AI tool that generates model-based product photos with virtual models for traditional photoshoots. It’s a Shopify app built for apparel stores where you can swap the model in your existing product photos or create new on-model images from product shots.

The tool uses AI to produce realistic model photos by filling in details from basic product images. You can match models by skin tone, age, and more to represent your audience better. The tech also helps you generate content that reflects inclusion.

Image Source: onmodel.ai

However, one user noted that complex clothing designs might require multiple AI generation attempts to get right. Occasionally, the AI would produce “mangled body parts” or mismatched skin tones when swapping models.

Specific product categories like lingerie images were flagged by the AI’s safety filters and couldn’t be processed. Some users have found the need to do extra editing on the AI outputs to make them look perfectly real.

4. Tidio

Tidio is a customer messaging platform that combines live chat, chatbots, and AI to help Shopify merchants provide quick support and boost sales. It has a built-in Lyro bot that handles FAQs using this AI tool to provide instant answers 24/7.

Tidio integrates with Shopify to pull customer and order data into the chat. You can see what pages a visitor viewed or what’s in their cart, and the AI bot can recommend products or apply discount codes accordingly.

Image Source: tidio.com

Tidio’s key features include real-time messaging, chatbot flows, and email automation, which are helpful for scaling support in an online store. Its AI also helps optimize email subject lines for campaigns based on past engagement.

But, unlocking premium functionality comes at a price. The scalability for large teams often leads to upgrading, which some users find costly. While Lyro is helpful, its AI capabilities can feel basic or generic, especially for complex inquiries.

5. Klaviyo

Klaviyo is an email and SMS marketing platform that integrates with Shopify. In recent years, it has infused AI into its toolkit for smarter engagement with ecommerce businesses.

You can access a variety of tools that support list building, segmentation, automation, and SEO tools for better campaign targeting. Klaviyo also supports campaigns written in multiple languages, suitable for international brands.

Image Source: klaviyo.com

These predictions help you create segments and tailor marketing. Klaviyo has also rolled out a generative AI assistant for copy, where it can suggest subject lines or draft full email content in your brand’s tone.

The main concerns of Klaviyo are about cost and complexity. It can become expensive as your subscriber list grows, which many users stated is “steeper in pricing” compared to some alternatives.

New users may find the interface and setting up advanced flows a bit overwhelming at first. It often takes some time to fully take advantage of all of the segmentation and analytics power.

6. Recart

Recart is an AI-enhanced SMS platform that helps automate subscriber growth and campaign flows. It’s been used by Shopify-based dropshipping business owners who rely on mobile traffic and fast interactions.

The platform uses AI for smart sending, content optimization, and timing predictions. It also generates personalized content and can create high-quality videos for SMS campaigns using customer data from Shopify.

Image Source: recart.com

Recart also optimizes send times using AI predictions to maximize open rates. SMS is regulated, and the platform handles opt-out language, time-of-day sending rules, and consent tracking automatically.

One consideration with Recart is that it’s a specialized tool. It's commonly used for SMS, but if your audience doesn’t engage via text or if you’re looking for email and other channels, you’d need additional solutions.

Some users also find the initial setup and learning curve a bit complex. It automates a lot, but configuring your promotion rules and understanding all the features, like pop-ups or AI settings, is challenging.

7. PagePilot

PagePilot is an AI-powered app that lets you build high-converting Shopify product pages and entire storefronts. Dropshippers and new store owners use it to automate the content creation process, saving time on page design and layout.

You can input a product URL or basic info, and the AI will generate the entire page for you, such as images, descriptions, features, and even customer reviews. This tool is ideal for those without coding knowledge, as everything is generated and placed automatically.

Image Source: pagepilot.ai

PagePilot also comes with pre-designed templates and sections that the AI populates, so your pages look professional and on-brand without you needing to drag-and-drop elements.

However, some users have pointed out that the AI-generated content can become repetitive if you use it for multiple similar products. The descriptions might reuse specific phrases or structures, which requires manual editing to keep pages unique.

The tool also tends to include some generic elements, like shipping info claiming “tracked and insured shipping” on every page, which may not apply to all sellers. So, you might need to remove or customize those default inserts.

8. Pencil

Pencil is a creative-focused AI video generator that acts like an automated ad agency. It helps Shopify brands quickly build video content for use across platforms like Instagram, Facebook, and TikTok.

With its machine-learning engine, Pencil analyzes past ad performance and gives suggestions tailored to your marketing strategies. Each new video or graphic comes with scoring feedback based on what elements are likely to work best.

Image Source: trypencil.ai

You can chat with a creative AI assistant in Pencil to brainstorm campaign ideas or copy, using it as a creative sparring partner to get new angles for your ads. It offers an asset library to organize your brand’s images/videos and uses them in the generated ads appropriately.

For Pencil, one limitation is that it works best if you have solid brand assets ready, as one review pointed out, the platform relies on your existing assets.

Some users mention that the editor can be a bit clunky. At the same time, you can edit AI-generated ads, but the customization might feel limited if you’re used to complete creative control in design software.

9. Outfy

Outfy is a social media management app for Shopify that uses AI to create and publish engaging blog content about your products automatically.

It’s designed to help merchants maintain an active presence on platforms like Instagram, Facebook, or X (Twitter) without spending hours on content creation.

It scans your products to create everything from collages to promotional videos. With its SmartQ feature, it uses internal insights and data points to determine optimal posting times for engagement.

Image Source: outfy.com

You can schedule these posts or let Outfy’s SmartQ AI scheduler decide the optimal times and frequencies to post on each platform.

Despite an extensive template library, some of the template designs are a bit generic or limited in customization. Advanced brands might want more control over post layout and find Outfy’s templates somewhat restrictive.

10. Intelis

Intelis is an AI-driven pricing intelligence platform that helps Shopify merchants optimize product prices in real time based on competitor data and market trends.

It focuses on Google Shopping and similar comparison channels. It will scan Google Shopping results to find your products and identify competitors selling the same items.

Using its AI matching algorithm, it automatically discovers competitor listings for your products and tracks their prices. However, it's primarily beneficial if you operate in a competitive market selling comparable products.

Image Source: intelis.ai

If your products are unique or you’re the sole source, Intelis’ competitor tracking won’t have much to do. Some users of similar tools found that it didn’t justify itself when there were no identical competitor items.

Intelis currently focuses on Google Shopping and price comparison channels. Merchants who depend on other marketing channels may not see direct value beyond the intelligence.

Is a Chatbot the Right Fit for Your Shopify Store?

Bringing a chatbot into your Shopify store provides your customers with a fast, helpful experience.

Shoppers expect quick service, and ecommerce AI agents help you meet those expectations by assisting your customer support team in handling questions on the spot.

It can respond to common inquiries, assist with orders, and stay available long after business hours. This kind of instant support reduces shopping cart abandonment and helps turn more visitors into paying customers.

Beyond customer service, a chatbot plays an essential role in increasing revenue. It guides users through checkout and can suggest products based on what’s in the cart.

That simple prompt to add a matching item or bundle can raise your average order value. It also offers key insights by analyzing data from previous customer behavior.

What makes chatbots even more valuable is that they can keep customers engaged long after a sale. A chatbot can greet returning visitors and follow up with updates or personalized offers.

These interactions feel natural and timely, and they give customers a reason to come back.

See What AI Chatbots Can Do for Your Shopify Business—Try Denser!

If you’re looking to take full advantage of AI on Shopify, Denser is the tool built to move your store forward.

Denser helps you deliver instant, accurate support while guiding shoppers toward the right products. From the first visit to post-purchase follow-up, it creates a more responsive experience for your customers.

What sets Denser apart is how closely it works with your Shopify data. It answers product questions, tracks orders, and recommends items based on real-time browsing behavior.

You don’t need to build complex flows or manage them constantly. Once it’s connected, it works in the background to support buyers, resolve issues, and increase conversions without slowing you down.

If your goal is to support more customers and drive more sales, Denser is one of the most effective AI tools you can add to your Shopify store.

FAQs About Shopify AI Tools

What AI tools does Shopify have?

Shopify offers a set of built-in AI features under the name Shopify Magic. These tools help you write product descriptions, create marketing emails, and answer customer questions inside Shopify Inbox.

Shopify also supports a wide range of third-party website builders and AI apps for tasks like chatbots, inventory tracking, dynamic pricing, and ad creation. Tools like Denser work well with Shopify and offer deeper functionality depending on your user needs.

Is Shopify AI worth it?

Yes, AI tools in Shopify can help you save time, improve the customer experience, and boost the store's performance. If you want to automate product descriptions, offer 24/7 customer support, or send targeted email campaigns, AI gives you the ability to do more with less effort.

Many Shopify merchants using AI see better conversion rates and faster growth, especially when they apply it across various sales and marketing channels, including search engines.

Is Shopify AI free?

Some AI features, like Shopify Magic, are included in your Shopify plan at no extra cost. These offer a great free plan option to generate text and get content suggestions right inside your admin dashboard.

However, advanced tools from third-party apps may come with monthly fees. Still, most offer trials or low-cost starter plans so you can try features before upgrading.

How to integrate AI in Shopify?

You can add AI tools through the Shopify App Store by browsing apps that meet your needs, such as chatbots, pricing tools, or landing pages that convert better.

Most apps walk you through setup and are built with a user-friendly interface so that you won’t need a developer. Even without technical expertise, you can still integrate AI and get results fast if you're already using the right website builder for your store setup.