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Insurance Chatbot

Support Policyholders24/7

Deploy an AI chatbot that answers policy questions, explains coverage, assists with claims info, and qualifies leads — around the clock.

Answer policy questions instantly
Explain coverage options clearly
Assist with claims process info
Qualify and capture leads automatically
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

Trusted by Industry Leaders

Akurskoli
AW
CSP Global
CUC
Digital Oasis
i-PEX
Lenderdock
Life Empowered
AMA
Vroomer IT
MSN
Proton
Onondaga
Relearnit
UC WH
Ympact

Information Only, Not Binding Advice

Denser provides general information based on your approved content. The chatbot does not provide binding quotes, coverage guarantees, or claims decisions. Always direct customers to licensed agents for specific policy advice and binding coverage.

Why Insurance Agencies Choose Denser

Policyholders have questions at all hours. With Denser, provide instant answers while freeing agents to focus on complex cases and sales.

Available 24/7/365

Policyholders can get answers to coverage questions, billing inquiries, and claims info anytime — even after office hours and on weekends.

Reduce Call Volume

Automate answers to common questions: "What's my deductible?" "How do I file a claim?" "When is my payment due?"

Qualify Leads

Gather coverage needs, property details, and contact info from prospects. Route qualified leads to agents for quotes.

Explain Coverage

Help customers understand their policies, coverage limits, deductibles, and exclusions with clear explanations from your knowledge base.

Claims Info

Guide policyholders through the claims process, explain what documentation is needed, and answer status questions.

All Policy Types

Train on auto, home, life, health, commercial — whatever lines you offer. One chatbot serves your entire product portfolio.

The Insurance Support Challenge

Agents buried in routine calls

Licensed agents spend hours answering basic questions instead of selling policies and handling complex claims.

After-hours inquiries go unanswered

Prospects shopping for quotes and policyholders with questions can't reach you evenings and weekends. They call competitors instead.

Policy confusion causes frustration

Customers don't understand their coverage, deductibles, or claims process. This leads to complaints and unhappy renewals.

Quote requests lost to slow response

Prospects requesting quotes expect quick responses. Delays mean lost business to agencies that respond faster.

What if policyholders got instant answers to common questions and agents only handled complex cases and sales?

Calculate Your Agency ROI

If your agency handles 300 customer calls/week and 50% are routine questions...

That's 150 routine calls/week at ~8 minutes each = 20 hours/week of agent time

With Denser Insurance Chatbot
Routine questions automated70%
Weekly agent time saved14+ hours
Monthly agent time saved56+ hours
Agent hourly value$35/hr
Monthly value$1,960+
Minus Denser cost-$29/month
Net monthly savings$1,931+

Plus: Captured after-hours leads, improved customer satisfaction, and agents focused on revenue-generating activities.

How Insurance Chatbot Works

1

Train on Your Content

  • Upload policy documents and coverage guides
  • Connect your website FAQs and help center
  • Add claims procedures and billing info
2

Serve Customers & Prospects

  • Answer policy and coverage questions 24/7
  • Qualify prospects with coverage needs questions
  • Guide through claims process information
3

Route to Agents When Needed

  • Qualified leads sent to agents for quotes
  • Complex questions escalated with full context
  • Sync to CRM with conversation history

Insurance Assistant

Online now

What's my deductible for collision coverage?
J

For collision coverage, deductible options typically range from $250 to $1,000. Your specific deductible is listed on your declarations page.

Source: Auto Policy Coverage Guide

Would you like to speak with an agent about adjusting your coverage?

Powered by Denser AI

Insurance Chatbot Use Cases

Policy Questions

Answer questions about coverage limits, deductibles, exclusions, and policy terms. Help customers understand what their policy covers.

Example: "Does my homeowners policy cover water damage?"

Claims Assistance

Guide policyholders through the claims process, explain required documentation, and provide status update information.

Example: "What documents do I need to file an auto claim?"

Quote Pre-Qualification

Gather information from prospects — coverage needs, property details, driving history — and route qualified leads to agents for quotes.

Example: "I need a quote for home insurance" → Qualify & route

Billing Support

Answer questions about payment due dates, payment methods, autopay setup, and billing policies.

Example: "How do I set up automatic payments?"

Chatbot vs. Traditional Support

Metric
Phone/Email
Denser Chatbot
Response time
Minutes to hours
Instant
Availability
Business hours
24/7/365
Agent time per inquiry
5-15 minutes
Only complex cases
Consistency
Varies by agent
Always consistent
After-hours leads
Lost to voicemail
Captured & qualified
Scalability
Hire more agents
Unlimited
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

What types of questions can the chatbot answer?

The chatbot answers questions based on content you provide: policy coverage explanations, deductibles and limits, claims process information, billing and payment questions, and general insurance FAQs. It provides information only — not binding coverage decisions or claims approvals.

Does it work with different insurance types?

Yes! Train Denser on any line of business: auto, home, life, health, commercial, specialty. Upload your policy documents, coverage guides, and FAQs for each product line. One chatbot can serve your entire portfolio.

Can it provide binding quotes?

No — the chatbot qualifies leads and gathers necessary information, then routes qualified prospects to your agents or quoting system. This ensures proper underwriting and compliance while saving agent time on initial data collection.

How does it handle compliance?

Denser answers only from your approved content and includes appropriate disclaimers. It doesn't make coverage promises, approve claims, or provide advice requiring a license. Complex questions are routed to licensed agents.

Does it integrate with agency management systems?

Denser integrates with popular CRMs and agency management systems via Zapier or direct API. Lead information and conversation history sync automatically to Applied Epic, HawkSoft, AMS360, and others.

How much does an insurance chatbot cost?

Denser offers a free plan for testing. Paid plans start at $29/month and include unlimited conversations, lead capture, CRM integrations, and analytics. Most agencies see ROI within the first week from reduced call volume alone.

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