Stop forcing customers to scroll through static FAQ pages. Deploy an AI chatbot trained on your knowledge base that understands natural language and delivers instant, verified answers with citations.
Show me top 5 customers by sales this month
Here are your top 5 customers by sales for this month:
Static FAQ pages can't keep up with how customers actually ask questions. As covered in our guide to AI chatbot solutions, modern businesses need intelligent assistants that understand natural language and deliver precise answers from your entire knowledge base.
Customers ask questions in their own words. Denser understands varied phrasing, synonyms, and conversational queries to find the right answer every time.
Crawl your website, upload PDFs, connect your help center, or import from Notion and Confluence. Denser combines all sources into one intelligent FAQ system.
Every response includes clickable links to source documents. Customers can verify answers instantly. No hallucinations, no guessing.
Add the FAQ chatbot to any page with one line of code. Replace your static FAQ page with an interactive assistant that matches your brand perfectly.
When you update your FAQ content, the chatbot syncs automatically. No manual retraining needed. Your answers are always current and accurate.
Customers get answers at any hour, in any timezone. No more waiting for business hours. The chatbot handles FAQ inquiries instantly around the clock.
Long FAQ lists overwhelm users. They scroll endlessly, search with the wrong keywords, and give up. Then they submit a support ticket for a question you already answered.
Up to 80% of support tickets are repeated questions. Your agents spend hours answering the same things instead of handling complex issues that actually need human expertise.
Products change, policies update, and FAQ pages fall behind. Outdated answers frustrate customers and erode trust. Keeping everything current is a constant manual effort.
Customers have questions at all hours. Without 24/7 coverage, they wait hours or days for answers to simple questions, leading to frustration and lost business.
What if every FAQ was answered instantly and accurately, no matter how the customer phrases the question?
Average cost per support ticket: $10-20 for FAQ-type questions
If you handle 2,000 FAQ tickets/month and AI resolves 70%...
That's 1,400 tickets x $15 = $21,000/month saved
Plus: faster resolution improves customer satisfaction, reduces agent burnout, and lets your team focus on complex issues that drive real business value. Explore our best website chatbot guide to see how leading businesses deploy FAQ chatbots.
FAQ Assistant
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Answer questions about features, pricing, compatibility, and specifications instantly. Customers get detailed responses pulled directly from your product documentation.
Handle questions about refunds, shipping, privacy policies, and terms of service. Answers are always accurate and cite the exact policy document.
Convert more visitors by answering buying questions in real time. Pricing, comparisons, and feature details delivered instantly when prospects are most engaged.
Guide users through common issues and setup steps. The chatbot provides step-by-step instructions from your help articles and troubleshooting guides.
Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.
According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.
Section 3.1 - Attendance Policy
The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.
Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.
Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.
Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.
Previous conversation: Account setup
I'm still having that issue
I see you mentioned login problems yesterday. Let me check your account status...
Remember every conversation and provide contextual responses using full chat history and past interactions
Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions
Hi, I need help with my account
Hello! I'd be happy to help you with your account. What seems to be the issue?
Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities
An FAQ chatbot is an AI assistant trained on your frequently asked questions, help articles, and documentation. Unlike static FAQ pages where users scroll through lists, the chatbot understands natural language queries and delivers precise answers with citations to the source content. It uses advanced RAG (Retrieval-Augmented Generation) technology to find and present the most relevant information.
Denser supports a wide range of content sources including websites (auto-crawled), PDF documents, help centers, knowledge bases like Notion and Confluence, and more. You can combine multiple sources so the chatbot has access to your complete FAQ library, policy documents, product guides, and troubleshooting articles in one place.
When the chatbot encounters a question outside its trained knowledge, it can escalate to a human agent with full conversation context. You can configure custom fallback messages, escalation rules, and routing to ensure customers always receive help — even for questions not yet covered in your FAQ content.
Denser automatically syncs with your content sources when updates are published. If you update a FAQ answer, change a policy, or add new help articles, the chatbot picks up the changes without manual retraining. This ensures your customers always get the most current and accurate information.
Yes, Denser provides an embeddable widget that you can add to any page on your website with a single line of code. It works on any platform — WordPress, Shopify, custom sites, and more. The widget is fully customizable to match your brand's colors, fonts, and style.
Yes — Denser is SOC2 Type II certified. All data is encrypted at rest and in transit. Your FAQ content is never used to train external AI models and is never shared with third parties. We follow strict data privacy standards to protect both your business content and your customers' interactions.
