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Banking Chatbot

Serve Customers24/7

Deploy an AI chatbot that answers account questions, explains products, assists with inquiries, and qualifies leads — around the clock.

Answer banking questions instantly
Explain products and services clearly
Provide branch and ATM information
Qualify leads for loans and accounts
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

Trusted by Industry Leaders

Akurskoli
AW
CSP Global
CUC
Digital Oasis
i-PEX
Lenderdock
Life Empowered
AMA
Vroomer IT
MSN
Proton
Onondaga
Relearnit
UC WH
Ympact

Informational Support Only

Denser provides general information based on your approved content. The chatbot does not access customer accounts, process transactions, or handle sensitive financial data. Customers are directed to secure banking channels for account-specific needs.

Why Financial Institutions Choose Denser

Customers expect instant answers. With Denser, provide 24/7 support while freeing staff to focus on complex transactions and relationship building.

Available 24/7/365

Customers can get answers about accounts, products, and services anytime — evenings, weekends, and holidays when branches are closed.

Reduce Call Center Load

Automate answers to common questions: "What's your routing number?" "Where's the nearest ATM?" "What are your loan rates?"

Explain Products

Help customers understand checking accounts, savings options, loan products, and credit cards with clear explanations from your content.

Qualify Leads

Capture interest in loans, mortgages, and new accounts. Qualify prospects and route to your team for follow-up.

Branch & ATM Info

Provide hours, locations, and services for branches and ATMs. Help customers find what they need without calling.

Security-Aware

Designed for informational queries only. Directs customers to secure channels for account access and transactions.

The Banking Support Challenge

Call centers overwhelmed

Staff spend hours answering repetitive questions about hours, rates, and policies instead of handling complex customer needs.

After-hours inquiries go unanswered

Customers with questions evenings and weekends can't reach anyone. They turn to competitors with better digital experiences.

Product confusion loses sales

Customers don't understand the difference between account types or loan options. Confusion leads to lost opportunities.

Loan leads slip away

Prospects researching mortgages and loans at night don't wait. They move to lenders who respond immediately.

What if customers got instant answers to common questions and your team only handled complex inquiries and relationship building?

Calculate Your Banking ROI

If your institution handles 500 customer calls/week and 40% are routine questions...

That's 200 routine calls/week at ~6 minutes each = 20 hours/week of staff time

With Denser Banking Chatbot
Routine questions automated70%
Weekly staff time saved14+ hours
Monthly staff time saved56+ hours
Staff hourly cost (avg)$30/hr
Monthly value$1,680+
Minus Denser cost-$29/month
Net monthly savings$1,651+

Plus: Captured after-hours leads, improved customer satisfaction, and staff focused on high-value interactions.

How Banking Chatbot Works

1

Train on Your Content

  • Upload product guides and rate sheets
  • Connect your website FAQs and help center
  • Add branch info, hours, and service details
2

Serve Customers & Prospects

  • Answer product and service questions 24/7
  • Provide branch and ATM location information
  • Qualify loan and account inquiries
3

Route to Staff When Needed

  • Qualified leads sent to bankers for follow-up
  • Account-specific questions directed to secure channels
  • Complex inquiries escalated with full context

Banking Assistant

Online now

What are your current mortgage rates?
S

Our current 30-year fixed rate starts at 6.25% APR. Rates vary based on credit score and down payment.

Source: Mortgage Rate Sheet (Jan 2024)

Would you like to speak with a mortgage specialist for a personalized quote?

Powered by Denser AI

Banking Chatbot Use Cases

Account Information

Answer questions about account types, features, fees, requirements, and how to open accounts. Help customers choose the right products.

Example: "What's the minimum balance for free checking?"

Loan & Credit Info

Explain loan products, rates, terms, and requirements. Qualify prospects for mortgages, auto loans, and personal loans.

Example: "What credit score do I need for a home loan?"

Branch & ATM Locator

Provide branch hours, locations, services offered, and ATM locations. Help customers find the closest options.

Example: "What are the Saturday hours for the downtown branch?"

Card & Digital Banking

Answer questions about credit cards, debit cards, mobile banking, and online banking features.

Example: "How do I set up mobile deposit?"

Chatbot vs. Traditional Support

Metric
Call Center
Denser Chatbot
Response time
Hold time + agent
Instant
Availability
Business hours
24/7/365
Cost per inquiry
$5-15
~$0.02
Consistency
Varies by agent
Always consistent
After-hours leads
Lost to voicemail
Captured & qualified
Scalability
Hire more agents
Unlimited
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

What types of questions can the chatbot answer?

The chatbot answers questions based on content you provide: product information, rates, fees, branch hours, account features, loan requirements, and general banking FAQs. It does not access customer accounts or process transactions.

Is this secure for banking use?

Denser is designed for informational support only. It doesn't access customer accounts, process transactions, or handle sensitive financial data. For account-specific questions, the chatbot directs customers to your secure banking channels.

Does it work for credit unions?

Yes! Denser works for banks, credit unions, and any financial institution. Train on your specific products, membership requirements, rates, and policies. The chatbot serves your members just as effectively.

Can it qualify loan leads?

Yes! Configure qualification questions for mortgages, auto loans, personal loans, and other products. The chatbot gathers initial information and routes qualified leads to your lending team for follow-up.

Does it integrate with our systems?

Denser integrates with CRMs and lead management systems via Zapier or direct API. Lead information and conversation history sync automatically to your existing workflows.

How much does a banking chatbot cost?

Denser offers a free plan for testing. Paid plans start at $29/month and include unlimited conversations, custom branding, integrations, and analytics. Most institutions see ROI within the first week from reduced call volume.

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