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Survey Chatbot

Collect Better Data withConversational Surveys

Static forms get abandoned. Conversational surveys get completed. Deploy an AI chatbot that asks questions naturally, adapts in real time, and delivers higher response rates with richer insights.

Boost survey completion rates by 40-60% over static forms
Ask dynamic follow-up questions based on responses
Collect richer qualitative data through natural dialogue
Deploy across web, email, and messaging channels
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

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Why Teams Choose Denser for Surveys

Traditional survey tools feel like homework. Denser turns data collection into a conversation that respondents actually want to finish. It is one reason Denser is recognized among the best website chatbots for interactive engagement.

Natural Conversational Flow

Questions are asked one at a time in a friendly chat format. Respondents engage naturally instead of scrolling through intimidating form fields.

Smart Conditional Logic

The chatbot adapts follow-up questions based on previous answers. Ask deeper questions where it matters and skip irrelevant ones automatically.

Real-Time Response Analytics

Watch responses come in live. Built-in sentiment analysis categorizes open-ended answers automatically so you can act on insights immediately.

Deploy Anywhere

Embed the survey chatbot on your website, share via link, or integrate into email campaigns. Meet respondents wherever they already are.

40-60% Higher Completion Rates

Conversational surveys feel quick and effortless. Respondents complete them at dramatically higher rates compared to traditional form-based surveys.

24/7 Automated Collection

Collect feedback around the clock without manual follow-ups. The chatbot engages respondents at the perfect moment and gathers data while you sleep.

The Data Collection Challenge

Survey fatigue kills response rates

Long, static forms overwhelm respondents. Average online survey completion rates hover around 33%. Most of your potential data never gets collected.

Shallow answers miss the real insights

Multiple-choice questions capture what people pick, not what they think. You get data points but miss the context and nuance that drives real decisions.

Manual analysis wastes hours

Open-ended responses pile up unread. Your team spends hours categorizing and analyzing text instead of acting on insights.

Timing is everything, and you miss it

Sending surveys hours or days after an interaction means faded memories and lower response quality. The best feedback happens in the moment.

What if your surveys felt like friendly conversations that people actually wanted to complete?

The Business Case for Conversational Surveys

Average survey completion rate with static forms: 33%

Conversational survey completion rate: up to 70-80%

If you need 500 responses and your current form converts at 33%...

You need 1,515 people to start the survey. With a chatbot at 70%, you only need 715.

Monthly ROI Example (Product Feedback Survey)
Additional completions from higher rates+370 responses/month
Value per actionable response$15
Denser cost-$119/month
Net monthly value$5,431/month

Plus: richer qualitative data leads to better product decisions, faster issue detection, and improved customer satisfaction scores. Explore the full range of AI chatbot solutions that can elevate your customer insights.

Deploy in 30 Minutes

1

Design Your Survey Flow

  • Define your questions and conversation flow
  • Set up conditional branching for follow-up questions
  • Choose from rating scales, multiple choice, or open-ended
2

Customize the Experience

  • Match your brand colors and conversational tone
  • Set triggers for when and where the survey appears
  • Configure thank-you messages and next steps
3

Embed and Start Collecting

  • Add one script tag to your website or app
  • Share via link for email campaigns and social media
  • Monitor responses in real time on your dashboard

Feedback Survey

Online now

How was your experience today?

12345
4 - Pretty good!
R

Great to hear! What's one thing we could do to make it a 5?

Smart follow-up

Powered by Denser AI

Survey Chatbot Use Cases

Customer Satisfaction (CSAT)

Measure satisfaction right after key interactions. The chatbot asks contextual follow-ups to uncover what drives satisfaction or frustration.

Example: "How was your experience today?" → Conversational survey flow with dynamic follow-ups

Product Feedback

Gather feature requests, bug reports, and improvement ideas through natural dialogue. Get the context that checkbox surveys never capture.

Example: "What feature would help you most?" → Detailed qualitative insights

Employee Engagement

Run pulse surveys that employees actually complete. The conversational format feels less formal and encourages honest, detailed feedback.

Example: "How are you feeling about your workload?" → Candid engagement data

Market Research

Conduct market research at scale with conversational interviews. The chatbot probes deeper on interesting answers just like a skilled researcher.

Example: "What made you choose us over alternatives?" → Competitive intelligence

Denser vs. Traditional Survey Tools

Capability
Static Survey Tools
Denser
Response format
Long static forms
Natural conversation
Completion rate
~33% average
Up to 70-80%
Follow-up questions
Basic skip logic
AI-driven dynamic branching
Response analysis
Manual categorization
Auto sentiment analysis
Qualitative depth
Shallow checkbox data
Rich conversational insights
Respondent experience
Feels like homework
Feels like a conversation
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

How does a survey chatbot differ from traditional online surveys?

A survey chatbot replaces static forms with a conversational experience. Instead of presenting all questions at once, it asks one question at a time in a natural dialogue, adapts follow-up questions based on previous answers, and keeps respondents engaged. This typically increases completion rates by 40-60% compared to traditional surveys.

Can the chatbot ask dynamic follow-up questions?

Yes, Denser supports conditional branching logic. The chatbot dynamically adjusts the conversation flow based on respondent answers. For example, if a user rates their experience as poor, the chatbot can automatically ask follow-up questions to understand specific pain points and gather actionable details.

What types of surveys can the chatbot handle?

The survey chatbot handles customer satisfaction (CSAT), Net Promoter Score (NPS), product feedback, employee engagement, market research, event feedback, and more. It supports multiple question types including ratings, multiple choice, open-ended text, Likert scales, and ranking questions.

How do I analyze the collected survey responses?

Denser provides real-time analytics dashboards showing response rates, sentiment trends, and key insights. You can export data to CSV, connect to analytics tools, and use built-in sentiment analysis to automatically categorize open-ended responses into themes and action items.

Can I embed the survey chatbot on my website?

Yes, Denser provides an embeddable widget you can add to any website with a single line of code. The chatbot can be triggered on specific pages, after certain user actions, or at timed intervals to maximize response rates without disrupting the user experience.

Is respondent data secure and private?

Yes — Denser is SOC2 Type II certified. All survey data is encrypted at rest and in transit. Respondent information is never used to train external AI models and is never shared with third parties. We support anonymous surveys and comply with GDPR requirements.

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