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Manufacturing Chatbot

Streamline OperationsWith AI-Powered Support

Your manufacturing business handles complex product specs, order inquiries, and technical questions daily. Deploy an AI chatbot trained on your documentation that answers instantly with verified, cited responses.

Reduce support calls by 60%+ with instant self-service
Answer technical questions with spec sheet citations
Provide 24/7 order status and tracking updates
Free up your team for complex, high-value issues
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

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Why Manufacturers Choose Denser

Generic chatbots can't handle technical manufacturing questions. Denser learns your products inside and out to deliver accurate, specification-level support.

Product Specifications & Datasheets

Upload your spec sheets, datasheets, and product catalogs. The chatbot explains dimensions, tolerances, materials, and performance specs with accurate citations.

Order Status & Tracking

Integrate with your order management system. Customers and distributors get instant updates on order status, shipping, and estimated delivery dates.

Technical Support & Troubleshooting

Train on installation guides, maintenance manuals, and troubleshooting docs. Answer technical questions with step-by-step solutions and diagram references.

Supplier & Vendor Inquiries

Handle vendor qualification questions, supplier requirements, and procurement processes. Free up your sourcing team from repetitive inquiries.

Quality & Compliance Info

Answer questions about certifications, quality standards, testing procedures, and compliance requirements. Provide documentation links instantly.

Parts & Inventory Queries

Help customers find replacement parts, check availability, and identify compatible components. Link to part numbers and ordering information.

The Manufacturing Challenge

Technical questions overwhelm your team

Engineers and customers ask about specs, tolerances, and materials. Your support team spends hours looking up information in manuals and datasheets.

Order inquiries flood your phone lines

Customers and distributors call constantly asking "Where's my order?" Your team manually looks up tracking information for each call.

Finding spec sheets takes too long

Product information is scattered across catalogs, PDFs, and legacy systems. Customers wait while your team hunts for the right document.

After-hours support is impossible

Global customers and distributors need support across time zones. Without 24/7 staff, urgent inquiries wait until morning.

What if your support could answer technical specification questions instantly with the same accuracy as your best product engineer?

The Business Case for AI Support

Average cost per support call: $10-20 for manufacturing companies

If you handle 2,000 calls/month and AI resolves 60%...

That's 1,200 calls × $15 = $18,000/month saved

Monthly ROI Example (Mid-Size Manufacturer)
Support calls resolved by AI (60%)1,200 calls
Order status inquiries automated800 inquiries
Average savings per interaction$15
Denser cost-$119/month
Net monthly savings$29,881/month

Plus: faster response times improve customer satisfaction, distributors get instant answers, and your team focuses on complex engineering support.

Deploy in 30 Minutes

1

Connect Your Documentation

  • Upload product specs, datasheets, and catalogs
  • Crawl your product portal or technical documentation site
  • Import from ERP, PLM, or other product data systems
2

Customize the Experience

  • Match your brand colors and tone
  • Set escalation rules for complex technical issues
  • Add suggested questions for common product inquiries
3

Embed on Your Website

  • Add one script tag to your website or customer portal
  • Works with any website platform or custom portal
  • Customers get help without calling your support line

Product Assistant

Online now

What are the dimensions of the M-5000 motor?
C

The M-5000 motor dimensions are:
Length: 420mm
Width: 280mm
Height: 350mm

M-5000 Datasheet

Powered by Denser AI

Manufacturing Chatbot Use Cases

Product Specifications

Customers and engineers ask about dimensions, materials, tolerances, and performance specs. The chatbot answers with exact data from your datasheets.

Example: "What's the torque rating for the X-200?" → Spec sheet data with citation

Order Status

Provide instant updates on order status, shipping, and delivery estimates. Reduce phone calls from customers checking on orders.

Example: "Where is order #12345?" → Shipping status with tracking link

Technical Support

Answer installation, maintenance, and troubleshooting questions. Provide step-by-step guidance from your technical manuals.

Example: "How do I calibrate the sensor?" → Installation guide steps

Supplier Queries

Handle vendor qualification questions, supplier requirements, and procurement processes without involving your sourcing team.

Example: "How do I become an approved supplier?" → Qualification requirements

Denser vs. Traditional Manufacturing Chatbots

Capability
Traditional Chatbots
Denser
Technical spec support
Basic keyword matching
Full spec sheet understanding
PDF datasheet support
Manual data entry required
Direct PDF ingestion
Answer verification
No source citations
Clickable datasheet links
Setup time
Months of configuration
30 minutes
Document capacity
Limited FAQ database
100,000+ documents
Product catalog sync
Manual updates
Auto-sync on changes
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

What data sources can I train the manufacturing chatbot on?

Denser supports product specifications, technical manuals, CAD documentation, quality standards, supplier catalogs, and more. You can crawl your product portal, upload PDFs like datasheets and spec sheets, or connect to your ERP/PLM systems to create a comprehensive knowledge base covering your entire product line.

Can the chatbot answer technical product specification questions?

Yes, Denser excels at technical documentation. Train it on your product specs, engineering drawings, and technical manuals. It can explain dimensions, tolerances, materials, performance characteristics, and compatibility requirements with accurate, cited responses from your datasheets.

How does it help with order status inquiries?

The chatbot can integrate with your order management or ERP system to provide real-time order status, shipping updates, and delivery estimates. Customers and distributors get instant answers without calling your support team, significantly reducing phone volume.

Can I embed the chatbot on my manufacturing website or portal?

Yes, Denser provides an embeddable widget you can add to your website, customer portal, or distributor portal with one line of code. It works with any web platform and can be fully customized to match your company's branding and design.

What happens when the chatbot can't answer a question?

You can configure escalation rules to route complex technical questions to your engineering or support team. The chatbot hands off conversations with full context, so your team can pick up where AI left off. This ensures customers always get help, even for specialized engineering questions.

Is my product data secure?

Yes — Denser is SOC2 Type II certified. All data is encrypted at rest and in transit. Your product specifications and technical documentation are never used to train external AI models and are never shared with third parties. We're trusted by manufacturing companies with proprietary product data.

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