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Knowledge Base

Find Any Answer InstantlyFrom Your Knowledge Base

Your team's knowledge is trapped in documents, wikis, and databases. Deploy an AI chatbot that searches everything and delivers precise answers with source citations in seconds.

Search across documents, wikis, and databases instantly
Every answer backed by source citations you can verify
Support PDFs, Word docs, Confluence, Notion, and more
Reduce repetitive questions by 70%+ with self-service
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

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UC WH
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Why Teams Choose Denser for Knowledge Search

Traditional search fails with unstructured knowledge. Denser understands context and meaning to find the right answer across all your documents. See why teams rank it among the best website chatbot options for knowledge management.

Search All Knowledge Sources

Connect PDFs, wikis, help centers, databases, and websites. Denser searches everything at once to find the most relevant answer, no matter where it lives.

Understand Questions, Not Just Keywords

AI-powered semantic search understands the intent behind questions. Users ask naturally and get precise answers, even when they don't know the exact terminology.

Verified Answers with Citations

Every response includes clickable links to source documents. Users can verify answers instantly. No hallucinations, no guessing -- just facts from your knowledge base.

Support Every Document Format

PDFs, Word documents, spreadsheets, web pages, Markdown, and more. Denser handles all common formats so you can index your entire knowledge library.

Scale to 100,000+ Documents

Enterprise-grade infrastructure handles massive knowledge bases. Perfect for organizations with extensive documentation across departments and teams.

24/7 Instant Knowledge Access

No more waiting for colleagues to respond or searching through folders. Get answers instantly, any time, from anywhere.

The Knowledge Management Challenge

Knowledge is scattered everywhere

Critical information lives in wikis, shared drives, emails, and people's heads. Finding the right answer means searching multiple systems and asking multiple people.

Same questions asked over and over

Employees and customers ask the same questions repeatedly. Subject matter experts spend hours answering instead of doing high-value work.

Traditional search returns too many results

Keyword search gives you 500 documents but not the answer. Users waste time reading through irrelevant results trying to find what they need.

Knowledge leaves when people leave

When experienced employees leave, their knowledge goes with them. New hires struggle to find answers that were once just a quick question away.

What if anyone could find the exact answer they need from your entire knowledge base in seconds?

The Business Case for AI-Powered Knowledge Search

Employees spend an average of 1.8 hours per day searching for information

For a team of 50 people at $50/hour, that's $4,500/day in lost productivity

If AI search reduces search time by 60%...

Monthly ROI Example (50-Person Team)
Hours saved per day (60% reduction)54 hours
Monthly productivity saved (22 days)$59,400
Denser cost-$119/month
Net monthly savings$59,281/month

Plus: faster onboarding for new hires, fewer interruptions for subject matter experts, and consistent answers across the organization. Explore more AI chatbot solutions that drive similar ROI.

Deploy in 30 Minutes

1

Connect Your Knowledge Sources

  • Upload PDFs, Word docs, and other files directly
  • Crawl your wiki, help center, or documentation site
  • Import from Confluence, Notion, SharePoint, and more
2

Customize Your Chatbot

  • Match your brand colors and style
  • Configure access controls for sensitive content
  • Add suggested questions for common topics
3

Deploy and Start Searching

  • Embed on your website, intranet, or application
  • Share a direct link with your team or customers
  • Content syncs automatically when documents update

Knowledge Assistant

Online now

What's our company policy on remote work?
J

Our remote work policy allows employees to work from home up to 3 days per week. Core hours are 10am-3pm in your local timezone. Manager approval is required for fully remote arrangements.

HR Policy Handbook, p.24

Powered by Denser AI

Knowledge Base Chatbot Use Cases

Internal Knowledge Management

Employees find answers to HR policies, procedures, and company guidelines instantly instead of emailing HR or searching shared drives.

Example: "What's the expense reimbursement process?" → Policy doc with step-by-step citation

Customer Self-Service

Customers find answers in your help center, product docs, and FAQs without submitting a ticket or waiting for a response.

Example: "How do I reset my password?" → Help article with direct link

New Employee Onboarding

New hires get up to speed faster by asking questions about processes, tools, and company culture without interrupting teammates.

Example: "How do I set up my development environment?" → Onboarding guide with citations

Technical Documentation Search

Engineers and technical teams search across architecture docs, runbooks, and troubleshooting guides to resolve issues faster.

Example: "What's the deployment rollback procedure?" → Runbook with exact steps

Denser vs. Traditional Knowledge Search

Capability
Traditional Search
Denser
Search method
Keyword matching
Semantic AI understanding
Results format
List of documents
Direct answers with citations
Multi-source search
One system at a time
All sources simultaneously
Setup time
Weeks of configuration
30 minutes
Document capacity
Limited by platform
100,000+ documents
Content sync
Manual re-indexing
Auto-sync on update
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

What types of knowledge sources can I connect?

Denser supports a wide range of knowledge sources including PDFs, Word documents, wikis (Confluence, Notion), help centers, websites, spreadsheets, and more. You can upload files directly, crawl URLs automatically, or import from your existing knowledge platforms.

How does the chatbot ensure accurate answers?

Denser uses state-of-the-art Retrieval-Augmented Generation (RAG) to ground every answer in your actual documents. Every response includes clickable citations to the source material, so users can verify accuracy instantly. The chatbot never generates information that isn't in your knowledge base.

Can it search across multiple knowledge bases at once?

Yes, Denser can combine multiple knowledge sources into a single searchable index. Whether your information is spread across wikis, PDFs, help articles, and internal databases, the chatbot searches everything simultaneously to find the best answer from any source.

How long does it take to set up?

Most knowledge base chatbots can be deployed in under 30 minutes. Simply upload your documents or point Denser at your knowledge base URLs. The AI automatically indexes and learns your content, and the chatbot is ready to answer questions immediately.

What happens when the chatbot can't find an answer?

When the chatbot can't find a relevant answer in your knowledge base, it transparently tells the user rather than guessing. You can configure escalation rules to route unanswered questions to the right team, helping you identify knowledge gaps to fill.

Is my knowledge base data secure?

Yes — Denser is SOC2 Type II certified with enterprise-grade security. All data is encrypted at rest and in transit. Your knowledge base content is never used to train external AI models and is never shared with third parties. We support access controls so you can restrict sensitive content.

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