Deploy a chatbot that answers patient FAQs, provides administrative assistance, and improves patient engagement — 24 hours a day, 7 days a week.
Show me top 5 customers by sales this month
Here are your top 5 customers by sales for this month:
Denser provides administrative and informational support based on content you approve. The chatbot does not provide medical diagnosis, treatment recommendations, or clinical advice. Always direct patients to qualified healthcare providers for medical questions.
Reduce administrative burden on staff while improving patient experience with instant, accurate answers to common questions.
Patients can get answers to common questions anytime — before office hours, on weekends, and holidays — reducing after-hours call volume.
Automate answers to repetitive questions about hours, locations, insurance, and appointment prep — freeing staff for complex patient needs.
Train on your approved content to ensure patients always receive accurate, up-to-date information aligned with your policies.
Communicate with patients in their preferred language. Supports 50+ languages to serve diverse patient populations.
Designed for non-PHI administrative queries. Answers from your knowledge base without storing sensitive patient information.
Update policies, hours, or procedures in your knowledge base and the chatbot reflects changes instantly. No coding required.
Staff spend hours answering the same questions: "What are your hours?" "Do you accept my insurance?" "What should I bring to my appointment?"
Questions don't stop at 5pm. Patients need information evenings and weekends, leading to voicemails and delayed responses.
Front desk and administrative staff juggle calls, check-ins, and patient care. Repetitive FAQ calls take time from higher-value work.
Different staff members may give slightly different answers. Policies change, but not everyone is updated immediately.
What if patients could get instant, accurate answers to common questions 24/7 — without waiting on hold or leaving a voicemail?
If your practice handles 200 patient calls/week and 40% are routine FAQ questions...
That's 80 FAQ calls/week at ~5 minutes each = 6.5 hours/week
Plus improved patient satisfaction from instant answers and reduced hold times.
Patient Assistant
Online now
Yes! We accept Blue Cross Blue Shield plans including PPO and HMO options.
Source: Insurance & Billing FAQ
Would you like information about what to bring to your first visit?
Powered by Denser AI
Answer questions about scheduling, rescheduling, cancellation policies, and how to prepare for different types of appointments.
Provide information about accepted insurance plans, payment options, billing questions, and financial assistance programs.
Help patients understand available services, specialties, providers, and which type of appointment they might need.
Share approved health education content, pre-procedure instructions, and post-visit care information from your knowledge base.
Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.
According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.
Section 3.1 - Attendance Policy
The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.
Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.
Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.
Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.
Previous conversation: Account setup
I'm still having that issue
I see you mentioned login problems yesterday. Let me check your account status...
Remember every conversation and provide contextual responses using full chat history and past interactions
Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions
Hi, I need help with my account
Hello! I'd be happy to help you with your account. What seems to be the issue?
Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities
The chatbot answers questions based on content you provide: office hours and locations, accepted insurance plans, appointment preparation instructions, billing and payment questions, services offered, and general health education content you approve. It does not provide medical advice, diagnosis, or treatment recommendations.
Denser is designed for administrative and informational queries that don't involve protected health information (PHI). The chatbot answers from your approved knowledge base and doesn't store or process patient medical records. For workflows involving PHI, we recommend using Denser for non-PHI queries only and consulting with your compliance team.
The chatbot can provide information about how to schedule appointments and link to your scheduling system. For direct appointment booking, Denser can integrate with scheduling platforms that meet healthcare compliance requirements. Contact us to discuss your specific scheduling workflow.
Update your knowledge base through the Denser dashboard — add documents, edit website content, or modify FAQ responses. Changes reflect in the chatbot within minutes. No technical skills required.
The chatbot is trained to recognize medical questions and direct patients to contact their healthcare provider or use emergency services when appropriate. You can customize these responses based on your protocols.
Denser offers a free plan for testing. Paid plans start at $29/month and include unlimited conversations, custom branding, analytics, and priority support. Most healthcare organizations save significant staff time within the first week.
