Stop sending surveys that nobody answers. Deploy an AI feedback chatbot that engages customers in real conversations, uncovers actionable insights, and boosts response rates by 3-5x.
Show me top 5 customers by sales this month
Here are your top 5 customers by sales for this month:
Traditional surveys get ignored. Denser's conversational approach makes giving feedback feel effortless, so you hear from more customers with richer insights. It is a key reason Denser is rated among the best website chatbots for customer engagement.
Replace stiff survey forms with natural conversations. The chatbot asks follow-up questions based on responses, making feedback feel like a friendly chat.
AI analyzes every response for sentiment, themes, and urgency. Spot trends as they emerge and act on negative feedback before customers churn.
Conversational feedback gets 40-60% response rates compared to 10-15% for email surveys. More responses mean more reliable data and better decisions.
The chatbot adapts questions based on previous answers. Negative feedback triggers deeper exploration. Positive feedback prompts for testimonials and referrals.
AI automatically categorizes feedback into themes, identifies recurring issues, and surfaces improvement opportunities. No manual analysis required.
Capture feedback the moment customers interact with your product. No waiting for quarterly surveys. Collect insights in real-time, around the clock.
Customers are bombarded with survey emails. Open rates drop below 10%. The feedback you do get is biased toward extremes, missing the silent majority.
96% of unhappy customers never complain — they just leave. Without proactive feedback collection, you lose customers without ever knowing why.
Reading through hundreds of open-ended responses takes days. By the time you identify trends, the damage is already done.
A 3-star rating tells you nothing actionable. You need the "why" behind every score, but traditional surveys rarely capture enough detail.
What if you could capture rich, actionable feedback from every customer interaction automatically?
Average cost to acquire a new customer: 5-7x the cost of retaining one
If you retain just 10 more customers/month through proactive feedback at $200 average revenue each...
That's 10 customers x $200 = $2,000/month in saved revenue
Plus: higher response rates provide better data for product decisions, early issue detection prevents escalations, and positive feedback becomes testimonials. Discover more AI chatbot solutions that help businesses listen to their customers.
Feedback Assistant
Online now
We'd love your feedback on your recent purchase! How would you rate your experience?
Thanks for sharing! I'll flag the shipping feedback for our team. What shipping speed would have met your expectations?
Powered by Denser AI
Collect feedback right after a purchase while the experience is fresh. Understand satisfaction levels and identify issues before they become negative reviews.
Automatically gauge customer satisfaction after support interactions. Identify underperforming areas and coach agents with real feedback data.
Collect feedback on specific features or new releases. Understand what users love, what confuses them, and what they want next.
Run ongoing NPS surveys through conversation. Track promoters, passives, and detractors over time. Convert promoters into advocates automatically.
Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.
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Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.
Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.
Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.
Previous conversation: Account setup
I'm still having that issue
I see you mentioned login problems yesterday. Let me check your account status...
Remember every conversation and provide contextual responses using full chat history and past interactions
Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions
Hi, I need help with my account
Hello! I'd be happy to help you with your account. What seems to be the issue?
Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities
Feedback chatbots use conversational AI to engage customers naturally, making the process feel like a friendly chat rather than a formal survey. Customers can respond in real-time with minimal effort, which typically achieves 3-5x higher response rates compared to email surveys. The interactive format also encourages more detailed, actionable responses.
Yes, Denser's feedback chatbot supports all standard satisfaction metrics including NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score). It collects ratings through natural conversation and automatically follows up with open-ended questions to understand the reasoning behind each score.
When negative sentiment is detected, the chatbot can immediately escalate to a human agent, offer to create a support ticket, or ask empathetic follow-up questions to better understand the issue. You can configure alert rules to notify your team instantly, enabling fast recovery before unhappy customers churn.
Absolutely. You can define custom feedback workflows, set conditional follow-up questions based on responses, and tailor the conversation tone to match your brand. The chatbot adapts its questions dynamically based on customer answers to gather the most relevant insights for your business.
Yes — Denser is SOC2 Type II certified. All feedback data is encrypted at rest and in transit. Customer responses are never used to train external AI models and are never shared with third parties. You maintain full ownership and control of all collected feedback data.
