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E-commerce AI Chatbot

Sell More,Support Less

Add an AI chatbot to your online store that knows every product, tracks every order, and converts browsers into buyers — 24 hours a day, 7 days a week.

Answer product questions from your catalog instantly
Real-time order tracking and returns help
Reduce support tickets by 70%
Works with Shopify, WooCommerce, and any platform
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

Trusted by Industry Leaders

Akurskoli
AW
CSP Global
CUC
Digital Oasis
i-PEX
Lenderdock
Life Empowered
AMA
Vroomer IT
MSN
Proton
Onondaga
Relearnit
UC WH
Ympact

Why E-commerce Brands Choose Denser

Unlike basic chat widgets, Denser learns everything about your store — products, policies, inventory — and sells for you 24/7.

Knows Your Entire Catalog

Automatically learns your products — sizes, colors, materials, pricing, availability. Answers any product question accurately.

Real-Time Order Tracking

"Where's my order?" — instant answers with tracking info, shipping updates, and delivery estimates. No more repetitive emails.

Returns Made Easy

Guide customers through your return process. Answer policy questions, check eligibility, and reduce return-related support tickets.

Sell While You Sleep

Your best customers might be in different time zones. The chatbot answers questions and closes sales 24/7.

Works on Any Platform

Shopify, WooCommerce, BigCommerce, Magento, Squarespace, Wix, or custom — one line of code and you're live.

Increase Conversions

Answer pre-purchase questions instantly. Reduce cart abandonment. Turn browsers into buyers with helpful, knowledgeable support.

The E-commerce Support Challenge

Same questions, over and over

"What's your shipping time?" "Do you have this in blue?" "Can I return this?" — your team answers these hundreds of times.

"Where's my order?" floods your inbox

Order tracking questions make up 30-50% of support tickets. You look up the same info that's already in your system.

Shoppers leave without buying

Visitors have questions but can't find answers. They abandon carts instead of reaching out. You lose sales without even knowing.

Support doesn't scale with growth

More sales = more support tickets. Hiring support staff is expensive and slow. Quality suffers as volume grows.

What if you had a tireless sales associate who knows every product, answers instantly, and works 24/7 without breaks?

The ROI of an E-commerce Chatbot

For an e-commerce store doing $500K/year in revenue:

Support Cost Savings
Monthly support tickets500
Tickets automated (70%)350
Time saved (5 min each)29 hours
Monthly savings$725/month
Revenue Increase
Monthly visitors engaged3,000
Conversion lift+15%
Additional orders/month45
Additional revenue (at $75 AOV)$3,375/month

Total monthly value: $4,100+ | Denser cost: $29/month

Set Up Your E-commerce Chatbot in 5 Minutes

1

Connect Your Store

  • Enter your store URL
  • We learn your products, policies, and FAQs
  • Auto-syncs when you update products
2

Customize the Experience

  • Match your brand colors and style
  • Set welcome messages and suggested questions
  • Configure when and where chat appears
3

Go Live

  • Add one line of code to your site
  • Works with any e-commerce platform
  • Start helping customers immediately

Shopping Assistant

Online now

Do you ship to Canada?
S

Yes! We ship to Canada. Standard shipping takes 7-10 business days and costs $12.99. Free shipping on orders over $75!

Shipping Info

Powered by Denser AI

E-commerce Chatbot Use Cases

Product Questions

"What material is this?" "Does this run large?" "Is this waterproof?" — instant, accurate answers from your product data.

Example: "What's in the box?" → Complete specs with product link

Order Tracking

Real-time order status, tracking numbers, delivery estimates. Customers get instant answers without waiting for email replies.

Example: "Where's my order?" → Live tracking with carrier info

Returns & Exchanges

Guide customers through your return process. Explain policies, check eligibility, and provide return instructions automatically.

Example: "Can I return this?" → Policy + steps with return portal link

Payment & Shipping

Payment options, shipping costs, delivery times, international shipping — answer all the questions that block purchases.

Example: "Do you accept PayPal?" → Yes, plus all payment options

Works With Your E-commerce Platform

AI Chatbot vs. Live Chat & Help Desk

Feature
Live Chat
Help Desk
Denser AI
Availability
Business hours
Hours to days
24/7 instant
Product knowledge
Agent training
FAQ articles
Auto-learns catalog
Cost per conversation
$5-15
$2-5
~$0.01
Scale with volume
Hire more staff
Longer waits
Unlimited
Consistency
Varies by agent
Template-based
Always accurate
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

What is an e-commerce chatbot?

An e-commerce chatbot is an AI assistant that helps online shoppers find products, answer questions, track orders, and get support — 24/7. Unlike basic chat widgets, AI chatbots understand natural language and provide accurate answers from your product catalog and policies.

What platforms does Denser work with?

Denser works with all major e-commerce platforms including Shopify, WooCommerce, BigCommerce, Magento, Squarespace, Wix, and custom-built stores. Just add one line of code to your site to get started.

How does the chatbot learn my products?

Denser automatically crawls your website and learns from your product pages, descriptions, specs, pricing, and policies. It stays updated as you add or change products. For platforms like Shopify and WooCommerce, it also syncs directly with your product catalog.

Can customers track orders?

Yes! Denser integrates with your e-commerce platform to provide real-time order tracking. Customers can ask "Where's my order?" and get instant updates on shipping status, tracking numbers, and estimated delivery dates.

Will it replace my support team?

Denser handles repetitive questions automatically (typically 70% of volume), freeing your team to focus on complex issues that need a human touch. When needed, conversations can be escalated to your team with full context.

How much does an e-commerce chatbot cost?

Denser starts free for small stores. Paid plans start at $29/month and include unlimited messages, advanced AI features, and priority support. Most stores see positive ROI within the first month through reduced support costs and increased sales.

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