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AI Customer Service Chatbot

Support That ActuallyKnows Your Business

Stop losing customers to slow responses. Deploy an AI chatbot trained on your website, docs, and databases that answers questions instantly with verified, cited responses.

Resolve 70% of support tickets automatically
Instant answers with source citations customers can verify
Real-time order status from your database
24/7 support without growing your team
No credit card required
Setup in 3 minutes
Denser Agent

Denser Agent

Show me top 5 customers by sales this month

Here are your top 5 customers by sales for this month:

MySQL Connected
Query Results
Customer
Sales
Orders
Robert H.
$6,329
24
John D.
$5,189
18
Loretta M.
$5,009
22
Sarah K.
$4,892
16
Mike T.
$4,651
19
SQL query executed in 0.3s

Trusted by Industry Leaders

Akurskoli
AW
CSP Global
CUC
Digital Oasis
i-PEX
Lenderdock
Life Empowered
AMA
Vroomer IT
MSN
Proton
Onondaga
Relearnit
UC WH
Ympact
Akurskoli
AW
CSP Global
CUC
Digital Oasis
i-PEX
Lenderdock
Life Empowered
AMA
Vroomer IT
MSN
Proton
Onondaga
Relearnit
UC WH
Ympact

Why Denser for Customer Service?

Most chatbots give generic answers. Denser learns from YOUR data and provides accurate, verified responses.

Train on Websites, PDFs & Databases

Connect your website, upload documents, or link databases. Denser learns from all your data sources to provide comprehensive answers.

Verified Answers with Citations

Every response includes clickable citations linking to the source. Customers can verify answers instantly — no hallucinations.

State-of-the-Art RAG Architecture

Our advanced Retrieval Augmented Generation ensures accurate, contextual responses by retrieving relevant info before answering.

Scale to 100,000+ Documents

Enterprise-grade infrastructure handles hundreds of thousands of pages. Perfect for large knowledge bases and complex products.

Chat with Your Database

Customers ask "What's my order status?" and get real-time answers. Supports MySQL, PostgreSQL, Oracle, and SQL Server.

24/7 Instant Responses

Never miss a customer inquiry. The chatbot responds instantly, any time of day, reducing wait times to zero.

The Customer Support Problem

Customers wait hours for simple answers

80% of support questions have answers in your documentation. But customers email and wait instead of searching.

Support team drowns in repetitive tickets

Your agents answer the same 20 questions daily. They could be solving complex issues instead.

Generic chatbots give wrong answers

Most AI chatbots hallucinate or give generic responses. Customers get frustrated and contact support anyway.

Support costs scale with customers

Every new customer means more tickets. You need more agents. It's not sustainable.

What if 70% of support questions were answered instantly and accurately by AI — with citations to prove it?

Calculate Your Support Savings

Average support ticket cost: $15-25 per ticket

If you handle 500 tickets/month and AI resolves 70%...

That's 350 tickets × $20 = $7,000/month saved

Monthly ROI Example
Tickets resolved by AI (70%)350 tickets
Cost per ticket$20
Denser cost-$119/month
Net monthly savings$6,881/month

Deploy in 30 Minutes

1

Connect Your Data Sources

  • Enter your website URL — we crawl and learn everything
  • Upload PDFs, docs, or connect your knowledge base
  • Link databases for real-time order/account queries
2

Customize Your Chatbot

  • Set your brand tone and personality
  • Configure escalation rules to human agents
  • Add welcome messages and suggested questions
3

Embed on Your Website

  • Copy one line of code to your website
  • Works with any website, CMS, or platform
  • Start helping customers immediately

Support Assistant

Online now

What's your return policy?
U

You can return any item within 30 days for a full refund. Items must be unused and in original packaging.

Return Policy

Powered by Denser AI

Customer Service Use Cases

Product Questions

"Does this work with my device?" "What's the difference between plans?" Customers get instant, accurate answers from your docs.

Example: "What's included in the Pro plan?" → Answer with pricing page citation

Order Status

Connect your database and let customers check orders, account balances, or appointment times in natural language.

Example: "Where's my order #12345?" → Real-time tracking from your database

How-To & Troubleshooting

Walk customers through setup, configuration, and common issues. The chatbot explains steps from your help docs.

Example: "How do I reset my password?" → Step-by-step from your help center

Policy Questions

Return policies, warranties, shipping info — all answered instantly with links to the official policy pages.

Example: "Can I return this after 30 days?" → Answer citing return policy

Denser vs. Traditional Chatbots

Feature
Traditional Chatbots
Denser
Data sources
Manual FAQ entry
Websites, PDFs, databases
Answer accuracy
Generic, often wrong
Verified with citations
Setup time
Weeks of training
30 minutes
Scalability
Limited FAQs
100,000+ documents
Database queries
Not supported
Natural language SQL
Content updates
Manual retraining
Auto-sync
Features

AI Chatbot Features Built for You

Elevate your customer experience and give your team more time back with intelligent AI chatbot automation designed to handle real conversations.

What are excused absences?

According to university policy, excused absences include medical issues, religious observances, and university activities. Students must provide documentation within 3 days.

Section 3.1 - Attendance Policy

The following absences will be excused with proper documentation: medical appointments, religious holidays, and participation in university activities. All documentation must be submitted within three (3) business days of return to class.

AI Chatbot PDF Analysis

Highlight, trace, and verify information directly within your PDFs. The AI bot pulls the right answers up front using advanced reasoning and natural language processing, saving people the search.

Customizable AI Chatbot

Shape the chatbot to fit your brand. Adjust the design, build custom flows, and use AI training to match how your business communicates because when the AI bot understands your language, the conversations feel more natural.

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

AI Chatbot Lead Generation

Capture and qualify leads automatically. The AI chatbot works behind the scenes to respond to user input, ask smart follow-up questions, and route the right information to your team.

Support Chat
Conversation #3
History

Previous conversation: Account setup

I'm still having that issue

I see you mentioned login problems yesterday. Let me check your account status...

Yesterday: Login issue
Last week: Account setup
2 weeks ago: Initial signup
Using context from 3 previous conversations

Chat History & Context

Remember every conversation and provide contextual responses using full chat history and past interactions

Lead Growth
Week 1
Week 2
Week 3
Week 4
New lead from Last Month

Capture Leads

Turn conversations into customers with intelligent lead capture and qualification through AI chatbot interactions

Support Agent
Online now
24/7 Available

Hi, I need help with my account

2:30 AM

Hello! I'd be happy to help you with your account. What seems to be the issue?

2:31 AM

24/7 AI Chatbot Support

Intelligent automation provides round-the-clock customer assistance through AI chatbot capabilities

Frequently Asked Questions

What data sources can I train the chatbot on?

Denser supports websites (we crawl automatically), PDFs, Word documents, knowledge bases, and databases (MySQL, PostgreSQL, Oracle, SQL Server). You can combine multiple sources to create a comprehensive knowledge base.

How does Denser ensure accurate answers?

We use state-of-the-art RAG (Retrieval Augmented Generation) architecture. The chatbot retrieves relevant information from your sources before generating responses. Every answer includes citations linking to the original source, so customers can verify the information.

Can it handle large documentation sets?

Yes, Denser is built to scale. Our enterprise architecture supports hundreds of thousands of pages and documents, making it suitable for large knowledge bases and complex product catalogs.

Can customers query my database?

Yes! Denser supports natural language database queries. Customers can ask questions like "What's my order status?" and the chatbot will securely query your database to provide real-time information. We support MySQL, PostgreSQL, Oracle, and SQL Server.

What happens when the chatbot can't answer?

You can configure escalation rules to route complex questions to human agents. The chatbot will hand off conversations with full context, so agents can pick up where AI left off.

Is my data secure?

Yes — all data is encrypted at rest and in transit. We're SOC2 Type II certified. Your data is never used to train external AI models and is never shared with third parties.

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