Database Tools: Connect Your AI Chatbot to Live Business Data
Your customers want instant answers. Your business data lives in databases. Now they can talk to each other.
What Are Database Tools?
Database Tools enable your AI chatbot to connect directly to your company’s database and respond to customer questions in real time — all using live data, no coding required.
Instead of manually checking inventory, order status, or account details, your chatbot automatically queries the database and replies in plain English. For example, the screenshot below shows a query in the Denser dashboard:
“Show me the top 6 bookings with member information.”
Denser instantly translates this natural language prompt into an SQL query, executes it against your database, and returns the results within seconds.
Why This Matters for Your Business
Before Database Tools
Customer: "Do you have the MacBook Pro 16-inch in stock?"
Support Team: Logs into inventory system → Checks stock → Responds to customer
Time: 5-10 minutes per inquiry
After Database Tools
Customer: "Do you have the MacBook Pro 16-inch in stock?"
AI Chatbot: "Yes! We have 12 units available. Would you like to order?"
Time: 5 seconds
Real Business Results
Sales Teams: Stop Wasting Time on Data Lookups
Your sales team spends hours digging through CRM systems and spreadsheets. Now they just ask the chatbot.
What Sales Teams Can Ask:
- "Show me all deals closing this quarter"
- "What's the pipeline value for the enterprise segment?"
- "Which accounts haven't been contacted in 30 days?"
- "What's our conversion rate by region?"
Result: Sales reps spend 3+ hours per day selling instead of searching for data.
HR & People Ops: Employee Self-Service
Employees can instantly check PTO balances, payroll info, and benefits without waiting for HR to respond.
Common Employee Questions:
- "How many vacation days do I have left?"
- "When is my next performance review?"
- "What's my 401k contribution percentage?"
- "Who do I report travel expenses to?"
Result: HR team handles 70% fewer routine inquiries.
Finance Teams: Real-Time Business Intelligence
Finance teams get instant answers to budget questions without running custom reports or SQL queries.
What Finance Can Query:
- "What was total revenue last month?"
- "Show me expenses by department"
- "Which projects are over budget?"
- "What's our burn rate this quarter?"
Result: Financial reporting that used to take days now takes seconds.
Operations: Inventory & Supply Chain Visibility
Operations managers monitor inventory levels, supplier orders, and logistics in real-time through natural language queries.
Operations Questions:
- "What's our current inventory for Product X?"
- "Which suppliers have orders pending?"
- "Show me shipments delayed by more than 3 days"
- "What's our inventory turnover rate?"
Result: Proactive inventory management prevents stockouts and overstocking.
Supported Databases
Connect to any major database platform:
- MySQL - Perfect for e-commerce and web applications
- PostgreSQL - Enterprise-grade with advanced features
- Oracle - Industry standard for large organizations
- SQL Server - Microsoft's trusted database solution
How to Get Started
Step 1: Choose Your Database
Select which database you want to connect (MySQL, PostgreSQL, Oracle, or SQL Server).
Step 2: Connect Securely
Enter your database connection details. All passwords are encrypted with industry-standard encryption.
Step 3: Pick Your Tables
Choose which database tables your chatbot can access. You control exactly what data is available.
Step 4: Go Live
Test the connection and activate. Your chatbot starts answering questions immediately.
The entire setup takes less than 10 minutes.
Security First
Your data security is our priority:
- Bank-Level Encryption: All credentials encrypted with AES-256
- Granular Control: Choose exactly which tables to share
- Read-Only Access: Chatbot can view data but never modify it
- Audit Trails: Track every query and response
- Compliance Ready: Meets enterprise security standards
Pricing and Availability
Choose the plan that fits your team:
- Free: $0 - 1 chatbot, 20 queries
- Starter: $29/month - 2 chatbots, 1,500 queries/month
- Standard: $119/month - 4 chatbots, 7,500 queries/month
- Business: $399/month - 8 chatbots, 15,000 queries/month
Start with the Free plan to explore Denser, or Book a demo to see Database Tools in action.
Common Use Cases
Sales & CRM Data
- Pipeline value and deal status
- Lead conversion rates by source
- Account activity and engagement
- Revenue forecasts and quota tracking
- Win/loss analysis
Employee HR Information
- PTO balance and leave requests
- Performance review schedules
- Organizational chart queries
- Benefits enrollment status
- Payroll and compensation details
Financial Reporting
- Monthly/quarterly revenue summaries
- Expense tracking by department
- Budget vs actual spending
- Cash flow projections
- P&L statement queries
Project & Resource Management
- Project status and milestones
- Team capacity and allocation
- Budget utilization per project
- Deadline tracking
- Resource availability
Customer & Support Data
- Customer lifetime value
- Support ticket volumes and trends
- Response time metrics
- Product usage analytics
- Churn risk indicators
Best Practices
Start Small
Begin with one or two tables. Test thoroughly before expanding access to more data.
Use Read-Only Accounts
Create a database user that can only read data, never write or delete.
Choose Relevant Tables
Only grant access to tables that help answer customer questions. Less is more.
Test Common Questions
Before going live, ask your chatbot typical customer questions to verify accurate responses.
Monitor Performance
Review chatbot conversations regularly to ensure data accuracy and improve responses.
What's Next
We're constantly improving Database Tools with new features:
- More Database Types: MongoDB, DynamoDB, and cloud databases coming soon
- Advanced Analytics: Automatic insights from your data
- Custom Reports: Generate business reports on demand
- Multi-Database Queries: Combine data from multiple sources
Frequently Asked Questions
Is my data secure?
Yes. Your database credentials are fully encrypted and transmitted over secure connections. The chatbot only reads your data — it can’t write or delete anything.
Which databases are supported?
Currently: MySQL, PostgreSQL, Oracle, and SQL Server. More databases coming soon.
How long does setup take?
Most customers complete setup in under 10 minutes using our step-by-step wizard.
Can I limit what data the chatbot accesses?
Absolutely. You choose exactly which tables your chatbot can query. Full control over data access.
What if my database is down?
Your chatbot gracefully handles database errors and notifies users that data isn't available. The rest of your chatbot continues working normally.
Does this slow down my database?
No. The chatbot makes standard read queries just like any application. Impact is minimal.
Can customers modify data through the chatbot?
No. Current version is read-only. Write access is planned for future releases with strict controls.
How many databases can I connect?
You can connect one database at a time, with access to up to 10 tables within that database.
Is there a performance limit?
No hard limits on queries, but we recommend monitoring load and using read replicas for high-traffic applications.
Do I need technical expertise?
No. Our wizard guides you through the entire process. If you can fill out a form, you can connect a database.
Get Started Today
Transform your chatbot from a document reader into a powerful data assistant.
Ready to connect your database?
👉 Start for free - No credit card required
👉 Book a demo - See it in action